The virtual ConSense EXPO around quality management and integrated management systems was organized for the first time in 2020. Since then, it has become firmly established in the trade fair calendar of experts and decision-makers involved in these areas. The popular event conveniently provides comprehensive information on innovative solutions around QM software and IMS, including key topics such as data protection, occupational health and safety, environmental protection management and other management areas through to GxP-compliant software solutions. Web-based solutions, hosting options, offers from management consulting and much more were also presented. For orientation and preparation, the participants received their conference documents in advance by mail. They visited the various booths on the attractively designed digital exhibition grounds.
There, experts were available for information and personal discussions on various key topics. The digital coffee lounge invited them to network and exchange experiences. Visitors also enjoyed the opportunity to conduct live chats with the experts. Those who wanted to deepen their knowledge took advantage of the opportunity to participate in various on-demand webinars. There was a special service for existing customers: They were given exclusive access to the keynote address by Dr. Alexander Künzer from the Executive Board and were able to get brand-new information and news in advance. They were also able to take advantage of extra slots for personal consultation.
Large crowds at the live events
Once again, the live conferences and events were among the program highlights: In informative presentations, experts from well-known companies and ConSense GmbH presented current topics from the world of QM and invited participants to subsequent discussion rounds. The keynote speech as well as the presentations on FORMS, the electronic form and workflow management, and on the topic of QM marketing, which offered valuable tips on how to increase the internal acceptance of a management system, were of particular interest to the EXPO guests. All in all, the GmbH was pleased with the strong increase in attendance to around 900 visits to the almost 30 live conferences.
Award for a young QM talent
One of the highlights of the live program was the presentation of the 4th ConSense ScientificAward. The interdisciplinary scientific award of the software house, which is endowed with 1,000 euros, promotes innovative ideas for lived and accepted management systems, which were developed in the context of scientific theses. This year, it went to Vivien Sohn for her outstanding master’s thesis “Introduction of holistic process management taking into account future viability and gaining competitive advantages using the example of HÜBSCHER Holzbau AG”, which she presented in a keynote speech. Prof. Dr.-Ing. Thomas Rosenbaum (Dresden University of Applied Sciences, Faculty of Mechanical Engineering) from the independent expert jury particularly highlighted the structured and systematic approach to introducing holistic management systems in small and medium-sized enterprises (SMEs):
“Especially there, skepticism regarding new regulations is high, so motivating the various stakeholders in the company for a beneficial implementation is a major challenge.”
- Prof. Dr.-Ing. Thomas Rosenbaum
“Your work impressively demonstrates how holistic process management can contribute to gaining competitive advantages,” addedjury member Prof. Dr. Jan Mendling (Humboldt University of Berlin, Institute of Computer Science, and board member of the Austrian Society for Process Management).
Increased number of participants, positive response
The company is delighted with the renewed significant increase in interest in the online event, as Dr. Iris Bruns from the management of the Aachen-based software house emphasizes: “The increase in visitor numbers in all areas proves that the trade fair has become a truly accepted format that will continue to excellently complement the face-to-face trade fairs in the future. This is also confirmed by the great positive feedback from the participants, who praised, for example, the intuitive operation of the interface during the virtual trade fair tour, the professional preparation and implementation of our digital event, as well as the personal discussions with QM experts with good time management.”