Transparent and efficient processes with QM software

Focus on user-friendliness 

Work­ing with peo­ple requires a com­plete­ly dif­fer­ent under­stand­ing of qual­i­ty than in the man­u­fac­tur­ing indus­try. Social, com­mu­nica­tive and inter­per­son­al goals are in the fore­ground, but at the same time social insti­tu­tions must also meet busi­ness and legal require­ments. A well-struc­tured qual­i­ty man­age­ment sys­tem sup­ports social ser­vice providers such as Leben­shil­fen, wel­fare asso­ci­a­tions, oper­a­tors of day-care cen­ters or oper­a­tors of oth­er social facilities.

Con­Sense’s soft­ware solu­tions stand for trans­par­ent, user-friend­ly qual­i­ty man­age­ment and inte­grat­ed man­age­ment sys­tems. The soft­ware helps to make process­es clear­er and more effi­cient, to clear­ly define respon­si­bil­i­ties and to ful­fill doc­u­men­ta­tion require­ments. At the same time, the man­age­ment sys­tem facil­i­tates com­pli­ance with the stan­dards and guide­lines applic­a­ble to the respec­tive facil­i­ty. The Con­Sense soft­ware solu­tions have been devel­oped with a spe­cial focus on user-friend­li­ness and the map­ping of real­is­tic process­es. Employ­ees can nav­i­gate quick­ly and intu­itive­ly on the clear inter­face, and a com­pre­hen­sive search func­tion guides them direct­ly to the desired content. 

Software-supported quality management saves time

The QM soft­ware enables com­plete elec­tron­ic QM doc­u­men­ta­tion with auto­mat­ed, intel­li­gent doc­u­ment con­trol. Fur­ther automa­tions, such as the tar­get­ed dis­tri­b­u­tion of infor­ma­tion, the request for noti­fi­ca­tions and the revi­sion and archiv­ing of doc­u­ments, sig­nif­i­cant­ly reduce the admin­is­tra­tive work­load for employ­ees. At the same time, the soft­ware offers inte­grat­ed process man­age­ment includ­ing a process edi­tor for sim­ple and fast process mod­el­ing. This sim­pli­fies the con­tin­u­ous improve­ment of process­es and the trans­paren­cy and clar­i­ty of doc­u­men­ta­tion increase. 

QM software for social institutions with many locations

Man­age­ment sys­tem soft­ware solu­tions are suit­able for orga­ni­za­tions of all sizes. With a wide range of func­tions, inter­faces and con­fig­u­ra­tion options, they can be opti­mal­ly adapt­ed to the needs of the respec­tive insti­tu­tion. The IMS ENTERPRISE solu­tion, for exam­ple, is ide­al for set­ting up an inte­grat­ed man­age­ment sys­tem in facil­i­ties with mul­ti­ple loca­tions or com­plex orga­ni­za­tion­al struc­tures. All applic­a­ble stan­dards and reg­u­la­tions are sys­tem­at­i­cal­ly mapped under a uni­form inter­face and com­pli­ance with spec­i­fi­ca­tions is supported.

In addi­tion to the qual­i­ty man­age­ment stan­dard DIN EN ISO 9001, many oth­er stan­dards or guide­lines are also rel­e­vant in the social sec­tor, such as DIN EN ISO 45001 (occu­pa­tion­al health and safe­ty), HACCP (hygiene con­cepts in rela­tion to food), DIN EN ISO 15224 (qual­i­ty man­age­ment in health­care), KQT (Coop­er­a­tion for Trans­paren­cy and Qual­i­ty in Health­care) and the AZAV reg­u­la­tion (Accred­i­ta­tion and Approval Reg­u­la­tion for Employ­ment Pro­mo­tion). An Inte­grat­ed Man­age­ment Sys­tem helps to har­mo­nize these and thus also makes it eas­i­er to meet the cri­te­ria for accred­i­ta­tions or certifications.

The solu­tions for QM sys­tems and inte­grat­ed man­age­ment sys­tems from the Aachen-based soft­ware devel­op­er can also be sup­ple­ment­ed as required with mod­ules, such as for mea­sures man­age­ment, audit man­age­ment, train­ing man­age­ment and many more, and thus specif­i­cal­ly tai­lored to the require­ments of the organization.

Easy roll-out, mobile deployment

These soft­ware solu­tions can be rolled out quick­ly and flex­i­bly with­in the com­pa­ny. The Con­Sense PORTAL is a web-based man­age­ment sys­tem solu­tion for which the com­pa­ny can also pro­vide host­ing. The web appli­ca­tion sim­pli­fies and accel­er­ates the roll-out com­pared to desk­top appli­ca­tions. Since it can also be used on the move, it is par­tic­u­lar­ly suit­able for social insti­tu­tions whose employ­ees work with the sys­tem regard­less of time and location.