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In just a few seconds directly at the machine
Service support using Argos

Krones Service support using Argos: in just a few seconds directly at the machine
Picture: Krones

With 2,700 technicians at more than 100 international facilities, Krones is well equipped worldwide to provide fast assistance to beverage producers in terms of maintenance and spare-part replacement or in the event of a complete line standstill. But the coronavirus pandemic has proved a stumbling block for this service set-up: flight cancellations, quarantine regulations or even entry bans are rendering it almost impossible to maintain rapid-response service support when it’s necessary. And this in a time when above all the demand for packaged water, but also for healthy beverages is rising perceptibly – and supplies to consumers still have to be assured.

In order to provide its clients with direct assistance, Krones offers a choice of support packages. To complement the existing round-the-clock support via telephone and remote service, Krones has since the end of 2018 already been offering the Argos Augmented Reality Support – and this is in such exceptional times more in demand than ever before. The ingenious bit about it is this: thanks to what are called smart glasses, the operator at the machine receives immediate assistance from a Krones support specialist – without the latter having to do any travelling.

Realtime support using smart glasses

The biggest advantage here is that if a problem occurs during ongoing production, the service specialist from Krones is thanks to Argos directly on site immediately. Using live video and audio transmission, the Krones expert is in the midst of the line within just a few seconds, enabling him to instruct the operator and to support him directly and unerringly in terms of trouble-shooting or performing urgently needed work, thus bringing production back on line as quickly as possible. If a supporter detects a critical situation, he can visually alert the wearer of the smart glasses.

The Argos basic package includes not only the smart glasses, but also all associated licences. On request, these can be extended to enable the system to be utilised by the beverage producer himself with other vendors of his own. What’s more, an option has recently been introduced for using not only the smart glasses provided by Krones, but also self-chosen models or even certain mobile phones and tablets. This enables the service support to be integrated even more effectively into the plant’s existing infrastructure.

Food & Beverage Measurement, Instrumentation, Control & Automation Plant Construction, Engineering & Components Videos

Cool-Fit 2.0
Efficient cooling

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COOL-FIT 2.0 - The revolution for efficient cooling - GF Piping Systems Georg Fischer

As a contribution to the worldwide initiative to reduce CO2 emissions and environmental impact, GF Piping Systems brings a revolution to efficient cooling. The efficiency of a cooling plant is defined by the system’s Coefficient of Performance (COP), the heat transfer rate at the air cooler and the efficiency of the chilled water piping system.

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Food & Beverage

ACT Sustainability
Certification for Eppendorf ULT freezers

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Certification for Eppendorf ULT freezers

As further step into the green future, My Green Lab, a global non-profit organization promoting sustainability in the Life Science Industry through Green Lab Certification and validation of sustainable and energy efficient equipment has certified several Eppendorf ULT freezers (-80°C) to ACT, the Environmental Impact Factor label.

The Eppendorf ULT freezers are the first freezers worldwide being validated by My Green Lab:

The CryoCube® F570h, CryoCube FC660h, CryoCube F740hi, and CryoCube F740hiw are now validated and certified based on the ACT label in the US, UK and EU market. The holistic scoring evaluates a number of environmental factors across the lifecycle of an instrument. Power consumption is based on external testing at ENERGY STAR® with US-voltages. These ULT freezers are also certified by the ENERGY STAR regarding their sustainability footprint.

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At Viresol
Industrial Centrifuges for Wheat Starch Extraction

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Flottweg Industrial Centrifuges for Wheat Starch Extraction

Tricanters, Decanters and Sedicanters optimize Viresol’s process in wheat processing.

One of Viresol’s main concerns was to reduce the company’s ecological footprint. Above all, it was about using less energy and water. Flottweg supplies the right overall package for this: two Tricanters, four decanters, two Sedicanters and the right equipment. These include dough mixers, curved sieves, pipes and the static design of the hall. This enables various products such as starch, gluten, maltodextrin, feed and ethanol to be produced in an energy-efficient manner. Flottweg industrial centrifuges also reduced water consumption.

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